Product Care

Caring for your bamboo is very important to achieve the long life expectancy that these products can offer.

Duvet covers, sheets & pillowcases

Use a non-biological detergent that does not contain optical brighteners, bleaching agents or enzymes.

  • Do not use fabric conditioner. There is no need and it can reduce the breathability and absorbency.
  • Cold or cool wash on a gentle cycle.
  • Close duvet cover zips before washing.
  • If washed at high temperatures shrinkage will occur.
  • With modern detergents there is no need to wash at high temperatures, and cool washing saves energy, and money.
  • Do not soak.
  • Do not use bleach – it is harmful to the environment too.
  • Line dry.
  • Can be tumble dried or ironed but only on a cool setting.
  • If excessive heat during washing or tumble drying is used excessive ‘pilling’ may occur.
  • Bamboo, being a 100% natural product, is extremely absorbent and wicks away up to 40% more moisture than cotton does from the skin, therefore it will absorb any face creams or hair products etc. which may result in temporary discolouration which should go when washed. Washing at a higher temperature, with the help of a stain remover is recommended in this case.

Care for duvets

  • Shake regularly
  • Spot clean if needed and leave to air dry before using
  • Do NOT machine wash
 

Care for mattress protectors

  • Shake regularly
  • Spot clean if needed and leave to air dry before using
  • Do NOT machine wash
 

Care for pillows

  • Plump the pillow regularly
  • Spot clean if needed and leave to air dry before using
  • Do NOT machine wash
 

Care for robes

  • Cool or cold machine wash using a non-biological detergent.
  • Avoid using fabric conditioner as it can reduce breathability and absorbency.
  • With modern detergents there is no need to wash at high temperatures, and cool washing saves energy, and money. If washed at high temperatures, shrinkage will occur.
  • Line dry.
  • Can be tumble dried on a cool setting.
 

Care for towels & throws

  • Use a non-biological detergent that does not contain optical brighteners, bleaching agents or enzymes.
  • Wash towels before first use for maximum absorbency
  • Do not use fabric conditioner. There is no need and it can reduce the breathability and absorbency.
  • Cold or cool wash on a gentle cycle.
  • With modern detergents there is no need to wash at high temperatures, and cool washing saves energy, and money. If washed at high temperatures, shrinkage will occur.
  • Do not soak.
  • Do not use bleach – it is harmful to the environment too.
  • Line dry.
  • Always hang bamboo towels over a rail or radiator.
  • Hanging over a hook will cause the natural fabric to come apart, towels that are damaged in this way are not covered under any warranty or guarantee.
  • Can be tumble dried but only on a cool setting.
 

What Is Fabric Pilling?

Fabric pilling is the term for loose strands or balls of fibre that form on a piece of fabric. You’ve probably noticed these little bits of fabric on pillows, rugs, and furniture in your home.

Pilling is a common occurrence in most households. It’s not a fabric defect or fault from the manufacturer. 

What Causes Fabric Pilling?

When fabric fibres become loose, they move around when we sit or brush up against them. The friction from people rubbing up against the fabric causes loose fibres to twist together into small balls.

Your washing machine also causes friction. This is why you’ll see fabric pills on towels, t-shirts, and sweaters as well as your bedding.

Pilling is completely normal and will go away once the excess loose fibres are gone. It doesn’t affect the durability or functionality of the fabric.

Bamboo is a natural product, and due to this fact there may sometimes be a slight difference in sizes, but no more than +/- 5% therefore not enough to create any major problems or concerns.